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Privacy and Cookies Policy
The website www.rglaciar.pt is owned by de Referência Glaciar, LDA, with fiscal identification number 514702931, located at Rua da Glória nº 10, 9500-615 Livramento, designated as Referência Glaciar. This Privacy and Cookies Policy aims to explain how Referência Glaciar collects, stores, and treats personal data and other data that may be collected while browsing our website.
1. Guiding Principles
Referência Glaciar is committed to ensuring the privacy and protection of personal data of its clients and visitors, following all legal and regulatory norms in force, in line with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons regarding the process of personal data and on the free movement of such data (GDPR). By using Referência Glaciar ‘s website, you agree to the practices described in this statement.
Referência Glaciar reserves the right to update and change periodically its Privacy and Cookies Policy, in order to adapt it to legal terms, and advises the periodic reading of this document to verify any updates or changes.
Referência Glaciar ‘s website is not responsible for the privacy statements of the websites from which you may have come or to which you may be directed from this website or its family of websites.
2. Data Collection
Referência Glaciar’s website collects personal information such as your email address, name, phone number, and any specific requests you make.
To fill out the contact form, you are required to provide your name, phone number and email. There is also a message box where you can provide more detailed information about your request.
Clients and visitors guarantee that the personal data provided to Referência Glaciar are true and become responsible for communicating any changes to them. We recommend that you do not provide personal data or sensitive information directly through public messages on Referência Glaciar’s website, as this information can be collected and used by other people.
In addition to this data, during access to the website, as well as its navigability, computer data will also be automatically collected and temporarily stored in appropriate files, which are automatically deleted after a certain period, such as: IP address of the requesting processor; Information about geographic location; Information about your visits and use of this website, including the duration of the visit, page views, and website navigation paths; Date and time of access; Name and URL of the transferred file; Volume of data transmitted; Transfer status information, including completion; Identification data of the browser software and operating system; Website from which you accessed our website; Search word used to search for our website; Name of the Internet service provider.
3. Purpose of Data Collection
All data collected is intended for Referência Glaciar’s use only, specifically to enable the use of the services available on our website, ensure service quality, and obtain general usage statistics for Referência Glaciar’s website.
4. Storage of Data
All client and visitor data will be stored for the time necessary to fulfill legal obligations and their guarantees. Clients and visitors may request access, correction, or deletion of their personal data at any time by sending an email to geral@rglaciar.pt.
5.Sharing of Data
Referência Glaciar does not sell, rent, or provide your information to third parties.
However, with your consent as stated in this privacy policy, Referência Glaciar may share some of your data with other service providers and suppliers. The privacy policies of these entities are generally similar to Referência Glaciar’s, and they are prohibited from using customer and visitor information for any other purpose other than that requested by Referência Glaciar, and they will be required to maintain strict confidentiality in handling that information.
Referência Glaciar may also provide this data to authorities for criminal proceedings.
6. Data Security and Confidentiality
Referência Glaciar employs several technological and organizational measures aimed at ensuring the security of collected information and the protection of personal data collected, preventing unauthorized use or access, alteration, disclosure, loss, and unauthorized destruction.
Referência Glaciar stores the data of its clients and visitors on its servers located within the European Union, protected and maintained in accordance with high-security standards and to comply with applicable privacy laws. In the case of highly sensitive information, such as a credit card number, it should only be used with a secure server using the Secure Socket Layer (SSL) protocol, never in any other way.
7. Use of Cookies
This website uses cookies to improve its service. Some cookies are essential to ensure the functionalities provided, while others are intended to improve user performance and experience.
What types of cookies are used?
Analytical Cookies: These are used for the purpose of creating and analyzing statistics in order to improve the functioning of the website, without ever collecting personal information;
Functionality Cookies: These store user preferences regarding site usage so that it is not necessary to reconfigure the site each time you visit;
Third-party Cookies: These cookies are created from third-party services such as Google, YouTube, Facebook, among others. They may be used to show you advertising related to your actions on the website.
You have the possibility to accept or reject cookies. You should not continue to access Referência Glaciar’s website after the cookie alert if you do not agree with their use. Most browsers automatically accept cookies, but this can be easily modified. If you do so, you may not be able to have as effective an experience when visiting our site and will not be able to take advantage of the interactive possibilities of the Referência Glaciar site.
8. Link to Social Networks
You can access Referência Glaciar’s social networks from our website. However, we are not responsible for their privacy and cookie policies, nor are we responsible for the processing of data after connecting to their respective social networks.
We recommend reading the terms of use and privacy policies of these social networks in order to understand exactly how they use the personal data of customers and visitors, as well as the procedure for deleting or limiting the processing of such data.
For any questions related to the protection of your personal data or about the cookies used, you can contact Referência Glaciar at the following address: geral@rglaciar.pt.